Shipping Policy

Last Updated: June 2026

Thank you for shopping with SmartNest.

We are committed to providing a smooth and reliable shipping experience for all our customers. Please review our shipping policy below.

Order Processing

All orders are processed within 1-3 business days after payment is received.

Orders are not processed, shipped, or delivered on weekends or holidays.

If we experience a high volume of orders, processing times may be slightly delayed. Customers will be notified of any significant delays.

Shipping Time

Estimated delivery times:

• United States: 5-15 Business Days

• Canada: 7-18 Business Days

• United Kingdom: 5-15 Business Days

• Australia: 7-18 Business Days

• Other International Locations: 10-25 Business Days

Delivery times are estimates and may vary depending on destination, customs clearance, weather conditions, and carrier delays.

Shipping Costs

Shipping fees are calculated at checkout unless otherwise stated.

We may occasionally offer free shipping promotions on selected products or orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Tracking information may take 1-5 business days to update after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

SmartNest is not responsible for delays, lost packages, or additional costs resulting from incorrect or incomplete addresses provided during checkout.

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact our support team and we will do our best to assist you.

However, SmartNest is not responsible for delays caused by shipping carriers, customs inspections, weather conditions, or other circumstances beyond our control.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photos of the damaged item and packaging.

We will review the issue and work toward an appropriate resolution.

Contact Us

If you have any questions regarding shipping, please contact us through our Contact Us page.

Thank you for choosing SmartNest.